Terms & Conditions

(1) The terms "we" / "us" / "our"/"company" individually and collectively refer to almond innovative solutions and the terms "you" /"your" / "yourself"/"customer" /"customers" refer to the users.
This page states the terms and conditions under which you (visitor) may visit this website ("www.totails.com"). Please read this page carefully. If you do not accept the terms and conditions stated here, we would request you to exit this site. The terms and conditions apply to all visitors, users and others who access, download, register and use totails.com website & mobile application. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these terms and conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the terms and conditions.

Use of content

All logos, brands, pictures, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by almond innovative solutions and / or its associate entities who feature on this website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without almond innovative solutions written permission

Use of totails.com website & Mobile application

Totails.com is a common platform for customers and third party service providers that may contain profiles, email facility, chat facility, blogs, job posting, advertisements and other communication channels to communicate with each other or to avail the services. Hence, users may use these facilities only to send and receive messages that are relevant and appropriate to the intended use. Violation of this term may force totails.com to take appropriate legal action against the user, including without limitation civil, criminal and injunctive redress.

Customer information

Totails.com during the new account registration, may ask customer to share the personal information which is required to deliver the service, also you represent that you are of legal age (18 years and above) to form a binding contract and are not a person barred from receiving services under any law in force in India or other applicable jurisdiction. Totails.com assumes customer provides the accurate information about his/her identity, contact information etc. The given information will be verified during the registration process. Totails.com only makes a sincere attempt to provide best service to its customers and hence does not take full responsibility of suitability, reliability, timeliness, or accuracy of the services requested and provided by customers. Totails.com does not confirm the identity of customers who they claim to be. If totails.com finds any information wrong or any malpractice, agreement with customer will be terminated with immediate effect.

Password and security

At the time of registering with totails.com, you will be required to choose a password. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. If you found out any unauthorized use of your password or account or any other breach of security, immediately inform totails.com for rectifying the same. Totails.com never entertains the use of other subscriber's account without prior authorization from totails.com and always ensure proper log out from your account at the end of each session

Suspension of account

Totails.com has full authority, for any, in the case the system is unable to establish unique identity of the user against a valid mobile number, or no reason, the account shall be suspended and access will be denied to both totails.com website and mobile application. This may occur any time, with or without any prior notification and without liability. Totails.com shall be entitled at any time without giving any reason to terminate the booking of services done by you. If any attempt to override, disable, circumvent or otherwise interfere with the automated working of the website or mobile application is found, that user account will be suspended immediately and if necessary legal procedures will be carried against such users

Information sharing

we shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) when it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these terms; for complying with the applicable laws and regulations.
(b) We propose to share such information within our group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
(C) Minimal required personal information, such as name, location, mobile number etc will be shared with our third party service provider for the successful communication and fulfillment of service requested. This sharing is temporary and it's done either through our website or mobile application. Totails.com and almond innovative solution share such personal information with third party service provider with best intention to offer timely and proper service to our customers. If under any circumstances, if you found your personal information is misused by these third party service providers, you are requested to inform totails.com at the earliest.

Third parties link

Note: Third parties websites are other sites not related to almond innovative solutions or totails.com in any manner. They could be advertisers, affiliate partners, strategic partners, or others.

You may be able to access links to this third party sites from our website and mobile app. totails.com expressly disclaims all responsibilities for such third party links. We do not guarantee their products, offerings or services. Accuracy of contents of these website must be verified by the visitor/customer/individual itself. Totails.com does not assume any responsibility or liability for the actions, product, and content of any such third party websites. Accessing of third parties websites, are at your own risk.

Applicable law

You agree that you shall not use totails.com website and mobile application in order to host, display, upload, modify, publish, transmit, update, distribute, share, store or destroy material, including without limitation almond innovative solutions content: (1) In violation of any applicable law or regulation. (2) In a manner that will infringe the copyright, trademark, trade secret or other intellectual property or proprietary rights of others or violate the privacy, publicity or other personal rights of others. (3) That belongs to another person and to which the user does not have any right to (4) That is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, libelous, invasive of another's privacy, threatening, abusive or hateful or racially, ethnically objectionable, disparaging, relating encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever. (5) Harm minors in any way (6) Deceives or misleads the addressee about the origin of such message or communicates any information which is grossly offensive or menacing in nature. (7) Impersonate another person or entity (8) Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of totails.com website & mobile application or its computer systems or totails.com users, customer's computer systems or site. (9) Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states or of public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or insulting any other nation.


The services are provided "as is" and "as available." Totails.com disclaims all representations and warranties, express, implied or statutory, not expressly set out in these terms. In addition, totails.com makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or availability of the services or any services or goods requested through the use of the services, or that the services will be uninterrupted or error-free. Totails.com does not guarantee the quality, suitability, safety or ability of third party service providers. You agree that the entire risk arising out of your use of the services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law. Technical inaccuracies or typographical errors can occur. Thus Totails.com and Almond innovative solutions reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion on the website. Where appropriate, we will endeavor to update information listed on the Website on a timely basis, but shall not be liable for any inaccuracies.


All services offered in totails.com and mobile application is not permanent or won't be available every time. Such non available services, even after booking, will be intimated to you by telephone/text messages/email. Telephone is the main source of intimation and email or other type of intimation will depend upon the traffic congestion on website and backend work load. Non availability of a particular service may be either temporary or permanent; this will be intimated to the customers directly. In such cases company will give customers either to switch service or its particulars (date, time etc) or can request for a refund. Both will require necessary time to arrange and to clear the accounts. You can find refund procedure and time in refund section.
Totails.com always gives priority to our in house service experts to fulfill all the services offered in our website. But in circumstances such as overbooking, absence etc, we would renter service from third party service provider (i.e.; individual or corporate). This is under the sole discretion of totails.com. All the third party service providers are added to totail.com after a minimum level of security verification. Even though the accuracy of this security verification is limited to the data provided by these service providers, Totails.com is fully committed and continue to improvise its security measures on constant basis. Totails.com always recommends our customers to arrange materials for the services booked through us (according to our in house expert requirement). This will reduce any conflict, warrantee/guarantee etc issue arise due to default material. If materials for a service are purchased by our experts or the third party service provider, against customer request, it's your responsibility to insist for the bill, payment and their warranty/guarantee there on. Totails.com and almond innovative solutions will never bear any liability of such product or material purchased towards a customer's service request.
Totails.com shall not be liable for any conduct or behaviour or actions of third party service providers. However, totails.com encourages you to notify us of any complaints that you may have against the service provider who has provided you with services on behalf of totails.com. In such cases, after investigation, if needed, action taken by totails.com will be to either temporary or permanently suspended the service provider from our website and no further work will be allocated to such third party service provider. You agree that totails.com has no responsibility or liability to you related to any goods or services provided to you by third party providers other than as expressly set forth in these terms
Totails.com shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury or property damage related to, in connection with, or otherwise resulting from any use of the services, even if totails.com has been advised of the possibility of such damages. Totails.com shall not be liable for any damages, liability or losses arising out of: (i) your use of or reliance on the services or your inability to access or use the services; or (ii) any transaction or relationship between you and any third party service provider, even if totails.com has been advised of the possibility of such damages. Totails.com shall not be liable for delay or failure in performance resulting from causes beyond totails.com reasonable control.

Warranty/guarantee Indemnity

You agree to indemnify and hold totails.com and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) totails.com use of your User Content; or (iv) your violation of the rights of any third party, including Third Party service providers.


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